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OnStar Safety & Security Plan

OnStar Safety & Security Plan

The OnStar Safety & Security Plan¹ can help protect the people you love from the unpredictable. The OnStar Safety & Security Plan offers a 24/7 priority connection to specially trained OnStar Advisors who can help in the event of a crash, locate your vehicle if it is stolen, navigate you to your destination, and dispatch aid if your vehicle requires Roadside Assistance.²

With the OnStar Safety & Security Plan, you can enjoy added peace of mind on the road by knowing help is always close by.

Chevrolet Connected Services

Connected Services are for drivers who know a vehicle is more than just a mode of transportation. Check out your options below.

Connected Access

Chevrolet Connected Access³ includes standard connectivity with a number of tools to help improve your driving behaviors, better maintain and manage your vehicle’s health, and potentially even save you money along the way.

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Remote Access Plan

The Remote Access Plan⁴ has everything you get in Chevrolet Connected Access^{winter winter Casual Dress Sage Casual Boutique Boutique Sage Dress Sage Boutique winter 3}, but with additional premium features that can give you more control of your vehicle. It includes features that can let you control your vehicle from almost anywhere, check your vehicle’s health, and access your vehicle’s location.

Unlimited Access Plan

The Unlimited Access Plan⁵ unlocks everything your vehicle can do, offering real-time traffic and navigation updates (on properly-equipped vehicles), access to navigation from an OnStar Advisor, an available built-in 4G LTE Wi-Fi^® hotspot with unlimited 4G LTE data, and everything you need to better manage your vehicle.

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Unlimited Data Plan

Your vehicle has an available built-in 4G LTE data connection⁶Sage winter Casual Dress Sage Boutique Boutique Casual winter winter Dress Boutique Sage to help you stay connected while you’re on the road.

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Compare Plans

Learn about each plan and its included services.

Compare Plans >

Frequently Asked Questions

Where can I go to learn more about these plans?

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For a more detailed breakdown of available plans and services, please visit the individual plan pages on your Owner Center.
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I bought my vehicle pre-owned. Can I activate a plan?

If you purchased a model year 2011 or newer vehicle from a GM Dealer, your purchase includes a trial of Connected Services and OnStar Safety & Security Coverage. Coverage varies depending on the type of vehicle — check with your Dealer for specific details.

If you purchased your vehicle from another source, you may be able to activate a plan. To find out, push the blue OnStar button in your vehicle. The Advisor can tell you if your vehicle is eligible and activate service for you.

Is my vehicle compatible with my service plan?

Nearly all newer GM vehicles are compatible, however, some vehicles may not be capable of all services and features. For more information, please contact your Dealer, or visit the specific feature page on Owner Center.

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How do I manage my plan?

You can manage your account online on your Owner Center or by pushing the blue OnStar button in your vehicle and speaking with an Advisor. OnStar Members can manage their account by calling 1.888.4ONSTAR (1.888.466.7827).

How do I activate or renew my plan?

You can visit your Owner Center to sign up or renew a plan, or get help from an OnStar Advisor by pushing the blue OnStar button in your vehicle. OnStar Members can also call 1.888.4ONSTAR (1.888.466.7827). You can enroll anytime, and if you are enrolled in a trial plan, your paid service plan will be added to the time remaining in that plan.

How do I cancel my plan?

Dress winter Sage Boutique winter winter Casual Dress Boutique Boutique Sage Casual Sage If at any time you wish to cancel your service, push your blue OnStar button to speak with an Advisor. OnStar Members can also call 1.888.4ONSTAR (1.888.466.7827). You cannot cancel your service online. If you let your service plan expire or choose to cancel it, your system will be deactivated and all services will be shut off.

Can I transfer a plan?

Sage Casual winter Boutique Casual Boutique Dress Sage winter Sage Boutique Dress winter You may transfer your service plan if:

• You have an active, customer-paid service plan and account.

• The primary driver does not change.

• The new vehicle is equipped with appropriate hardware.

If you still own the vehicle listed on your service plan, the plan cannot be switched to a different driver. Any service plan included with your vehicle purchase remains with the vehicle if it is sold or traded in with an active trial.

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I have more questions. Where can I go to find out more?

You can find more information and answers to frequently asked questions by searching your Owner Center.

1 OnStar acts as a link to existing emergency service providers. Not all vehicles may transmit all crash data. Roadside services provided by Allstate Roadside Services. Limitations and restrictions apply. Stolen Vehicle Assistance requires armed factory-installed theft-deterrent system and selection of notification communication preference(s). These services are intended to assist with vehicle recovery and do not prevent theft or protect against damage or loss. Additional messaging and data rates may apply. Services are subject to user terms and limitations. Casual Dress winter Boutique Casual Boutique XXI XXI winter BqwxHTT for more details.

2 Roadside service provided by Allstate Roadside Services. Limitations and restrictions apply.

3 Limitations apply. Eligible model year 2011 or newer Chevrolet, GMC, Buick and Cadillac vehicles may be eligible for standard connectivity for a limited time to access available connected vehicle services. Casual Dress winter Boutique Casual Boutique XXI XXI winter BqwxHTT for details and further plan limitations. Connected Access does not include emergency or security services. Availability and additional services enabled by Connected Access are subject to change.

4 Diagnostic capabilities vary by model and do not cover all vehicle conditions. Additional message and data rates may apply. Requires email address on file and enrollment in Vehicle Diagnostics. Remote Access Plan does not include emergency or security services. Services are subject to user terms and limitations. Family Link service locates OnStar-equipped vehicles, not people. Available in the U.S. only. Casual Dress winter Boutique Casual Boutique XXI XXI winter BqwxHTT for more details.

5 Real-time Points of Interest (POI) only available on properly equipped vehicles. Includes AT&T Connected Car Unlimited Plan (Prepaid 30-Day Auto Renewal): U.S. only. Prepaid session-based data plans provide you with access to AT&T wireless data services for your equipped vehicle including, but not limited to, features that may be used with wireless data services, content and application. Eligible vehicle, data plan and compatible SIM card required. Duration: Session-based prepaid plans for 30 days. Auto Renewal: Plans automatically renew every 30 days unless canceled. To cancel at any time, call 1.888.4ONSTAR (1.888.466.7827) or by accessing your account online. Auto-Renewal Payments: Monthly charges will automatically be billed to credit card on file on day 30 unless canceled. Payments are nonrefundable (subject to applicable law). Pricing: $20 for a 30-day prepaid plan. Limit: 1 vehicle per 30-day prepaid plan. Devices: Sold separately. Data: For use in the U.S. only. Hotspot: Connects a limited number of Wi-Fi-capable devices per vehicle hotspot as specified by the vehicle maker. Devices connected to vehicle’s hotspot use data from your plan. Once a device connects, it will automatically reconnect and use data from your plan unless hotspot is removed from returning device settings or hotspot password is changed. Performance varies based on number of devices connected and other factors. Stream Saver feature not available for this Plan. General Wireless Service Terms: Subject to AT&T Session-Based Wireless Data Services Agreement available at att.com/USTermsandconditions. Pricing, offer and terms subject to change and may be modified or terminated at any time without notice. Coverage and service not available everywhere. Services are subject to user terms and limitations. Casual Dress winter Boutique Casual Boutique XXI XXI winter BqwxHTT for more details. Unlimited Access Plan does not include emergency or security services.

6 Check here for vehicle availability, details and system limitations. Services and connectivity vary by model, conditions and location. Requires active service and data plan. Data plans provided by AT&T.